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2026-03-20
A practical guide to automating debt collection workflows. Learn what to automate first, what to keep human, and how to measure the ROI of collections automation.
Read more →2026-03-17
A detailed FDCPA compliance checklist covering Reg F requirements, communication frequency limits, electronic communication rules, validation notices, time-barred debt, and state-level variations.
Read more →2026-03-15
Proven strategies to reduce DSO and improve cash flow. Covers invoicing best practices, payment incentives, collections timing, risk segmentation, and the KPIs that matter.
Read more →2026-03-12
A practical guide to TCPA compliance for debt collection teams using SMS and phone outreach, covering consent requirements, opt-out handling, calling time restrictions, autodialer rules, and state mini-TCPA laws.
Read more →2026-03-10
Late payments don't have to mean lost customers. Here's a practical guide to recovering overdue balances while keeping the business relationship intact.
Read more →2026-03-08
Collecting on medical debt requires navigating HIPAA, the No Surprises Act, and heightened sensitivity around patient finances. Here's a practical guide for healthcare collectors.
Read more →2026-03-05
Small businesses can't afford to let unpaid invoices pile up, but most don't have a collections department. Here's how to build a practical collections process from scratch.
Read more →2026-03-03
Still running your collection operation on Excel or Google Sheets? Here's how to know when you've outgrown spreadsheets and what to look for in purpose-built collection software.
Read more →2026-02-22
A practical comparison of the 10 best debt collection platforms for accounts receivable teams in 2026. We break down pricing, features, and what each tool is actually good at.
Read more →2026-02-22
Finding debt collection software that fits a small business budget isn't easy. We compared the 5 best options for small teams in 2026 — what they cost, what they do, and which one is right for you.
Read more →2026-02-15
Catchpole now offers a REST API for integrating with your existing billing, accounting, CRM, and ERP systems. Push and pull data, automate workflows, and keep your systems in sync.
Read more →2026-02-03
We've shipped a redesigned collector dashboard with real-time updates, integrated calling, payment plan management, and a streamlined workflow for day-to-day collections.
Read more →2026-01-20
Most collection platforms give you a handful of rigid roles. Catchpole's security matrix lets you control exactly who can do what — down to the individual user, group, and action level.
Read more →2026-01-06
Most collections are lost to missed follow-ups, single-channel outreach, and payment friction. Here's how Catchpole addresses each of these — and why teams using the platform collect more.
Read more →2025-12-01
Debtors increasingly prefer to handle payments on their own terms. Self-service portals reduce collector workload while improving recovery rates.
Read more →2025-10-22
Catchpole now integrates with Amazon Connect for click-to-call, call recording, and real-time transcription — all directly from the collector dashboard.
Read more →2025-09-10
Call recording is essential for quality assurance and compliance in collections, but the rules vary by state. Here's a practical guide to doing it right.
Read more →2025-07-22
Most payment plan defaults happen because the plan wasn't realistic in the first place. Here's how to structure plans that debtors can actually follow through on.
Read more →2025-06-12
Catchpole now supports ACH and card payments through our PaymentVision integration, with hosted payment pages, recurring billing, and payment plan tracking.
Read more →2025-04-15
Phone calls alone aren't enough anymore. Here's why collection teams need email, SMS, and letters working together — and how to coordinate them without creating chaos.
Read more →2025-02-18
A look at what we shipped recently — including campaign automation improvements, UI updates, and new payment processing capabilities.
Read more →2025-01-14
Discover how artificial intelligence is revolutionizing the debt collection industry with smarter automation, better customer experiences, and improved recovery rates.
Read more →2024-12-03
Essential strategies and best practices for maximizing debt collection efficiency in 2025, including technology adoption, customer experience improvements, and compliance considerations.
Read more →2024-11-05
A look at how automated workflows and multi-channel outreach can help collection teams improve recovery rates and reduce manual effort.
Read more →2024-10-08
A comprehensive guide to understanding the legal requirements and compliance obligations for debt collection agencies and creditors in 2024.
Read more →2024-09-10
We're building Catchpole — a modern collections recovery platform designed to help businesses streamline debt collection with automation, multi-channel outreach, and compliance tools.
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